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2024

January - Open-i Station Q Product Announcement

New for 2024, IMCI Technologies® is pleased to announce the latest innovation in its Q-Series model Open-i Remote Infrastructure Management products, the Open-i® Station Q-Series model (i-Station Q).

The Open-i® Q-Series units are our most advanced technology platform, ever. The Q-Series brings together the best capabilities in remote alarm monitoring, facility management, power & energy management.

The i-Station Q-Series is the next generation of the i-Station platform and brings about new features and functionality in the i-Station platform including enhanced cyber security protections.

The Open-i Station Q includes all the best features of IMCI products in a cost-effective solution.

Learn more about the Open-i Station Q

Please contact us at 1-877-641-4624 (US & Canada) +1 (703) 467-2970 (Worldwide) or by e-mail at open-isalessupport@imci.net to speak with an IMCI Product Specialist who can provide additional support and information.


2023

October - Open-i® Version 22.0.0 News Update

IMCI is pleased to announce Open-i embedded version 22.0.0 which is recommended for all Open-i platforms. Version 22.0.0 represents an embedded technological leap forward for our Web Interface (WI).

The new WI features a sleek, contemporary look and feel that also significantly improves our cyber security posture.

Our new user interface standard uses underlying toolkits that facilitate safeguards and countermeasures for the challenges enumerated in the Open Worldwide Application Security Project (OWASP) Top Ten. The new WI is now 100% consistent with the look and feel of IMCI’s IRiS Infrastructure Management Software.

This release also includes numerous other features and security-related enhancements. Please contact Open-i Tech Support for more information about how to receive this update.

September - CEA Group formally announces Jeff Synder’s appointment to IMCI’s leadership team

Jeff Snyder Joins IMCI Technologies as Senior Advisor | Business Wire

cea_group_logo

August - Jeff Snyder Joins IMCI Technologies As Senior Advisor And Board Member

IMCI leadership is pleased to announce that Jeff Snyder has been appointed to IMCI Technologies as a Senior Advisor.

Jeff Snyder, a globally recognized Cybersecurity and Critical Infrastructure Protection expert has agreed to join IMCI to assist the firm in accelerating the deployment of its unique technology that has intrinsic benefit in areas like National Security, telecommunications, energy, and related Critical Infrastructure markets.

“Jeff’s broad and deep understanding of the Cyber and Critical Infrastructure Domains from strategic and operational perspective will serve to strengthen IMCI’s growth in this complex area involving enhanced converged security solutions and complex distributed performance monitoring” stated Sam Zamani, IMCI’s Founder and CEO.

IMCI Founder Sam Zamani continued, “This appointment is a well-deserved recognition of Jeff Snyder’s global reputation as a visionary in the Cyber and Converged Security Domains and the strategic imperatives all related Industries are confronted with. We are privileged to have Jeff as our Senior Advisor and his involvement with IMCI will have many benefits to the important work we perform for our clients.”

About IMCI Technologies

IMCI Technologies offers an enterprise-wide, end-to-end remote monitoring and management solution for distributed critical infrastructure. IMCI’s solutions seamlessly integrate universal event and performance data collection, acquisition, distribution, management, reporting, and data analysis to enhance effective security management, performance management, reliable management decisions and measurable ROI for the organization. To learn more about IMCI, visit www.imci.net.

June - IMCI Announces IRiS™ Infrastructure Management Software Version 9.0.0

The IRiS™ Infrastructure Management Software has been significantly enhanced in version 9.0.0. Several new software features are included in this release.

These features focus on cyber security, fault isolation, and other productivity enhancing functions.

Please contact IMCI to receive the official Release Notes.

Please contact us at 1-877-641-4624 (US & Canada) +1 (703) 467-2970 (Worldwide) or by e-mail at open-isalessupport@imci.net to speak with an IMCI Product Specialist who can provide additional support and information.

April – End of Sale Notice for i-Station

IMCI discontinues production of the Open-i® i-Station and i-Station Mini series of Remote Site Managers.

Effective August 21, 2023, IMCI will cease production of the first generation Open-i® i-Station and i-Station Mini products.

IMCI products reach the end of their product life cycle for many reasons including technology innovation, market demands, or the product simply matures over time and is replaced by functionally richer technology. As a result of advances in technology and the lack of availability of component parts, the legacy platform will be discontinued. IMCI will provide additional guidance on this topic at a later date.

IMCI will continue to provide support for legacy i-Station products until December 31, 2024 or until replacement component parts are no longer available.

Please contact us at 1-877-641-4624 (US & Canada) +1 (703) 467-2970 (Worldwide) or by e-mail at open-isalessupport@imci.net to speak with an IMCI Product Specialist who can provide additional support and information on transition to similar Open-i® Q-Series unit models.

February - New IoT Solutions Announcement

February 6 — IMCI Technologies announced a new Internet of Things (IoT) solution for Food Service, Retail, Hospitality, Healthcare, Educational and even Industrial markets. The new solution technology brings about a cloud-based, mobile-enabled platform to automate and solve awareness, quality, reporting, compliance and even regulatory challenges for its customers.

Internet of Things (IoT) platform technologies are presently helping entire industries take advantage of cost-effective sensors that can provide the data required for process automation and implementation of Artificial Intelligence.

IMCI Technologies President Mr. Sam Zamani stated “Industry 4.0 enabled by Internet of Things technology presents countless opportunities for organizations to improve their productivity and efficiency. IMCI is pleased to offer our new cost-effective, feature-rich IoT platform to meet the burgeoning demand for this technology.” “IMCI’s 26 years’ of experience in delivering innovative remote monitoring solutions uniquely positions our company as a trusted partner for ensuring the success of our customers’ IoT initiatives” Mr. Zamani continued.

IMCI Technologies is a leading global provider of commercial and industrial remote monitoring and control solutions. Established in 1992, IMCI designs, develops, manufactures, and provides software and hardware products along with related services for the integrated, intelligent monitoring, configuration, control, and management of network and physical infrastructure.

If you would like more information about this topic, please visit us on the web at www.imci.net/iot-solutions, call IMCI Media Relations at 703-467-2970, or email information@imci.net.


2022

February - Q100 Product Announcement

IMCI Technologies® is pleased to announce the latest innovation in its Q-Series model Open-i Remote Infrastructure Management products, the Open-i® Q100 model.

The Open-i® Q-Series units are our most advanced technology platform, ever. The Q-Series brings together the best capabilities in remote alarm monitoring, facility management, power & energy management.

The Q100 includes all the best features of IMCI products in a cost-effective solution.

Learn more about the Open-i Q100

Please contact us at 1-877-641-4624 (US & Canada) +1 (703) 467-2970 (Worldwide) or by e-mail at open-isalessupport@imci.net to speak with an IMCI Product Specialist who can provide additional support and information.

February – IMCI Announces Open-i® Firmware Version 21.0.0

IMCI is pleased to announce Open-i Q-Series firmware version 21.0.0! We are thrilled about the innovative features included in this release and believe they can add substantial insight and value to Open-i deployments.

Features in this release include new protocol capabilities, cyber security enhancements, and enhanced automation technology.

Please contact IMCI to receive the official Release Notes.

Please contact us at 1-877-641-4624 (US & Canada) +1 (703) 467-2970 (Worldwide) or by e-mail at open-isalessupport@imci.net to speak with an IMCI Product Specialist who can provide additional support and information.

February - IMCI Announces IRiS™ Infrastructure Management Software Version 8.1.0

The IRiS™ Infrastructure Management Software has been significantly enhanced in version 8.1.0. Several new software features are included in this release.

These features focus on cyber security, fault isolation, and other productivity enhancing functions.

Please contact IMCI to receive the official Release Notes.

Please contact us at 1-877-641-4624 (US & Canada) +1 (703) 467-2970 (Worldwide) or by e-mail at open-isalessupport@imci.net to speak with an IMCI Product Specialist who can provide additional support and information.


2021

September - IMCI is moving October 1, 2021

To our valued customers and friends:

IMCI Technologies is moving!

We will continue to provide service for our customers during the transition.

Unfortunately, there may be a period during which you will be unable to reach us by telephone.

We ask that you please kindly email one of our two distribution groups for service.

For Sales and information requests please email Open-i Sales Support at:

  • Open-iSalesSupport@imci.net

For Technical Support, please email Open-i Technical Support at:

  • Open-iTechSupport@imci.net

We will also be reachable via our cell phones in the interim.

Our new headquarters location and mailing address is:

14102 Sullyfield Circle

Suite 2150

Chantilly, VA 20151-1651

We look forward to greeting you from our new home!


2020

November - IRiS™ version 8.0.0 released

The much-anticipated HTML5 version of the IRiS™ Management Software has arrived! The IRiS™ Infrastructure Management Software User Interface has been completely reengineered in HTML5 with a contemporary look and feel. IRiS 8 eliminates the use of Flash / Flex technology to provide a more robust security framework. This rich new HTML5 interface provides numerous optimizations to improve the user experience, ease eye strain, and expedite common tasks.

Flash support in the commercial browsers is scheduled for obsolescence in December 2020. IRiS™ 8.0.0 is faster, more flexible, and most importantly more secure than ever.

Please contact IMCI to receive the official Release Notes.

      • For new customers and customers without support, we are providing year-end incentives to install or upgrade.
      • All current customers with active support contracts are eligible for free upgrades to version 8.0.0.
      • Please contact us at 1-877-644-4624 or at open-itechsupport@imci.net to find out how to get your upgrade software.

July - IRiS™ version 8.0.0 on schedule for Q4 release

The much-anticipated HTML5 version of the IRiS™ Management Software is in final testing now and on schedule for release in the fall of 2020. This release will arrive in time for customers to plan their upgrades. Flash support in the commercial browsers is scheduled for obsolescence in December 2020. IRiS™ 8.0.0 is faster, more flexible, and most importantly more secure than ever.


2019

August - IMCI Announces IRiS™ Infrastructure Management Software Version 7.0.0

The IRiS™ Infrastructure Management Software has been significantly enhanced in version 7.0.0. Ten new software features are included, most are focused on trap processing and security, other productivity enhancing functions are also included in the release. Please contact IMCI to receive the official Release Notes.

June - IRiS™ Infrastructure Management Software deployed to large Middle Eastern Utility Company

IRiS™ was selected by and deployed to a major large Middle Eastern Utility Company for the purpose of infrastructure and substation remote monitoring and management.

February - End of Support for Open-i® XL Series Linux units (200 XL, 500 XL, 1000 XL, 3000XL)

The End of Support Life (EOSL) date has occurred. IMCI is no longer able to guarantee hardware repairs for the XL Series units. Further, IMCI will not be able to provide any further releases in support of this platform. As always, we will do our best to help our customers with any challenge they may encounter but due to obsolescence and part availability we are unable to provide ongoing support and maintenance for this platform.


2018

December - IMCI Announces new series of Open-i® Infrastructure Managers

The next generation Open-i® Infrastructure Management products have arrived!

The Open-i® Q-Series units are our most advanced technology platform, ever. The Q-Series brings together the best capabilities in remote alarm monitoring, facility management, power & energy management as well as support for the Internet of Things (IoT).

The Open-i® Q-Series, a cyber hardened IoT Border Gateway router, securely integrates legacy device infrastructure seamlessly into IoT platform manager software applications. IMCI’s Open-i® Q Series can bring legacy industrial infrastructure to life in IoT platform managers. The Open-i® can provide data about the health and operational status of connected equipment to IoT platform managers, as well as SNMP-based monitoring platforms such as IMCI’s IRiS.

Jumpstart your IoT platform in minutes with Open-i®, save thousands on integration costs and extend the life of your legacy infrastructure.

Please contact us at 1-877-640-4624 (US & Canada) +1 (703) 467-2970 (Worldwide) or by e-mail at open-isalessupport@imci.net to speak with an IMCI Product Specialist who can provide additional support and information.

December - IMCI discontinues production of the Open-i® XL series of Infrastructure Managers

Effective February 1, 2019 IMCI will cease production of the Open-i® XL series Infrastructure Managers. This announcement affects Open-i® 200 XL, 500 XL, and 1000 XL.

Please contact us at 1-877-640-4624 (US & Canada) +1 (703) 467-2970 (Worldwide) or by e-mail at open-isalessupport@imci.net to speak with an IMCI Product Specialist who can provide additional support and information on transition to Q-Series units equivalent models.


2017

December - IMCI Announces IRiS™ Infrastructure Management Software Version 6.5.0

The IRiS™ Infrastructure Management Software has been significantly enhanced in version 6.5.0.  Five (5) new software features, mostly focused on performance monitoring and security, and seven (7) new productivity enhancing functions headline the release.  Please contact IMCI to receive the official Release Notes.

      • For new customers and customers without support, we are providing year-end incentives to install or upgrade.
      • All current customers with active support contracts are eligible for free upgrades to version 6.5.0.
      • Please contact us at 1-877-644-4624 or at open-itechsupport@imci.net to find out how to get your upgrade software.

June - IMCI Announces Open-i® Embedded Software Release

The Open-i® product line has been given a facelift! Starting with release 17.0.0, all future releases will now be displayed in HTML 5. An immersive, fresh, clean look and feel now adorns all of the familiar Open-i menu structures.

      • All current Linux-based Open-i units are able to receive and seamlessly run the new HTML 5 WI.
      • Please contact us at 1-877-644-4624 or at open-itechsupport@imci.net to find out how to get your upgrade software.

May - IMCI In Attendance

      • IMCI President Sam Zamani will be discussing Secure IoT Implementation Concerns & Business Risks at the IEEE Consultants Network of Silicon Valley Meeting on Tuesday, May 9th, 2017.

April - IMCI Announcements

      • IMCI announces intent to leverage their decades of experience in creating a smart home product that will be component vendor, device protocol and transmission media independent.
      • IMCI awarded Aviation project to provide Remote Monitoring and Maintenance solution in the southern United States

March - IMCI Announces IoT Products

      • The IMCI product line will soon debut a new generation of Open-i remote infrastructure managers that will be IoT-ready and integrate seamlessly with IoT Platform Managers.

February - IMCI In Attendance

      • IMCI in attendance at Fairfax County Economic Development Authority Workshop

January - IMCI Announcements

      • IMCI awarded project to install IRiS Infrastructure Management Software for major Middle East Energy provider
      • IMCI has successfully graduated Virginia Leaders in Export Trade (VALET) Program, sponsored by the Virginia Economic Development Partnership (VEDP).  The VEDP VALET Program was instrumental in helping IMCI to shape export strategies and build new relationships abroad.

2016

April - IMCI In Attendance

      • IMCI at the VALET Spring meeting

March - IMCI Awarded New Public Safety Network Project

      • IMCI expands its Public Safety Network customer base with another award
      • IMCI attends the Understanding IoT Security From The Edge To The Cloud

January - IMCI Adds to Public Safety Network Footprint

      • IMCI adds another customer to its Public Safety Network existing footprint

2015

December - IMCI Offers IRiS™ Release 6.0 and Open-i® Embedded Release 16.0

IRiS™ Release 6.0 highlights include:

      • Active Directory
      • Java 8 Support
      • TLS 1.2 and Enhanced Certificate Processing

Open-i® Embedded Release 16.0 highlights include:

      • Java 8 Support
      • Enhanced Certificate Processing
      • Expanded Serial Sensor Support

October - IMCI In Attendance

      • IMCI attends VEDP World Conference on Trade 2015
      • IMCI participates in 2015 US Department of State WOSB, SDV & HubZone Outreach Session
      • IMCI attends 67th Virginia Conference on World Trade

September - IMCI In Attendance

      • IMCI attends the Internet of Things (IoT) Symposium

July - IMCI Awarded Energy Management and Data Analytics Project

      • National Small Business Federal Contracting Summer Summit in Washington D.C.
      • IMCI is awarded a major Energy Management and Data Analytics Project

June - IMCI Expands Horizons

      • IMCI expands its horizons with the International Opportunities for Virginia Defense Companies Summit

May - IMCI VEDP News

      • IMCI meets with VEDP Southeast Asia, UK and UAE in country partners

April - IMCI News

      • IMCI joins the VALET 2015 Spring Program Event

March - IMCI DoD and VEDP News

      • IMCI participates in DoD RMF briefings to plan for continued future DoD support
      • IMCI meets with VEDP country partners to explore opportunities with SOUTHCOM in Guatemala, Honduras, and El Salvador

February - IMCI News

      • IMCI attends VEDP - US-Saudi Business Council Briefing
      • IMCI attends the SBA 8A Training Summit

January - IMCI News

      • VALET Orientation Event

2014

December - IMCI Accepted into VEDP

      • IMCI is accepted into the VEDP Virginia Leaders in Export Trade (VALET) program.

November - IMCI Introduces IRiS™ Data Analytics

      • IMCI exhibits its Energy Management capabilities in a joint booth with GDIT at the GEO Energy Summit, in Huntsville, Alabama
      • IMCI attends the GDMS Small Business Technology Conference 2014
      • IMCI introduces IRiS™ Data Analytics - This exciting new addition to the IRiS™ suite provides complex real-time dashboards, historical trending and predictive analytics and forecasting.

October - IMCI News

      • Power Plant Management and Generation Summit - IMCI
      • IMCI attends the 66th Virginia Conference on World Trade. VA Governor is the guest speaker.

September - IMCI News

      • IMCI attends the Air Traffic Controller Association (ATCA) show in Washington DC as GDMS Partner.
      • IMCI showcases its IRiS™ Management Software and Open-i® Products in conjunction with ATC radios manufactured by GDMS
      • IMCI celebrates the team award of the Meter Data Management System

August - IMCI Local News

      • IMCI meets with Virginia Economic Development Partnership.

June - IMCI Local News

      • IMCI Technologies meets with Fairfax County Economic Development Authority.

May - IMCI Offers IRiS™ Release 5.5 and Open-i® Embedded Release 15.5

IRiS™ Release 5.5 highlights include:

      • Syslog Support
      • IRiS™ Collection Station
      • Enhanced Diagnostics Logs

Open-i® Embedded Release 15.5 highlights include:

      • Human Readable Configuration files

May - Other News from IMCI

      • IMCI's IRiS™ Management Software is deployed at the National Transportation Command Center
      • IMCI Attends and showcases products at the C4I Expo at GMU and AFCEA sponsored event. This all-day exhibit is visited by all DoD branches as well some intelligence agencies.

April - IMCI Awarded Microwave Management Project

      • IMCI is awarded Microwave management project from a major systems integrator.

March - IMCI Attends AFCEA Homeland Security Conference

      • IMCI attends AFCEA Homeland Security Conference 2014 for Small Business Partnership Symposium.

January - IMCI unveils beta version of its new software product

      • IMCI unveils the beta version of its new software product addition, IRiS™ Collection Station

2013

December - IMCI Offers IRiS™ Release 5.0 and Open-i® Embedded Release 15.0

IRiS™ Release 5.0 highlights include:

      • SNMPv3 support
      • Original manufacturers device inventory and enhanced user management

Highlighted improvements to the Open-i® Embedded Release 15.0 include:

      • SNMPv3 support

October - IMCI Showcases its IRiS™ Network Management Software

IRiS™ Network Management Software is showcased at the Network Management/Interoperability Experts Trade Show in Johns Hopkins Applied Physics laboratory facility in Maryland.

September - IMCI Open-i®

      • IMCI Open-i® is selected by another national power company as the standard remote monitoring device

August - IMCI New Deployment

      • IMCI Deploys a FirstNet LTE pilot site

July - New Release of IRiS™ Management Software and Open-i Embedded Software

Herndon, Virginia - IMCI Technologies (IMCI), a leader in remote monitoring, control, configuration, and management solutions, has announced new releases for both IRiS™ Enterprise Infrastructure Management Software and Open-i® Embedded Software.

IRiS is used as an alternative to HP OpenView Network Node Manager® and HP OpenView Operations®, among others, thereby enabling the realization of substantial cost savings (Original Purchase, Annual Support, and Expert Staff).

Highlighted enhancements in this version of the IRiS Management Software include:

      • Pre-configuration support for third party MIBs.
      • Support for integration with independent database server.
      • Expanded network troubleshooting tools for Devices.
      • Event Manager Multiple enhancements for ease of use.
      • Enhanced Support for DB replication Multiple enhancements.
      • Ability to transition out Westronic's Alarm Systems including Westronic's Iris 75000 Master management server and the Westronic's family of RTUs (DS 9000, DS 5000, DS 3000, WESDAC).

Highlighted improvements to the Open-i Embedded Software include:

      • New Product - Open-i DCP-2 Protocol Proxy System.
      • TABS Protocol Support.
      • New Open-i Card Option: Pulse Accumulator.
      • New Accessory - Multi-Cable Connector Termination Panel.

Full details on the software updates and new products can be obtained by contacting Open-i Sales Support (open-isalessupport@imci.net) and requesting a copy of the Release Notes.

HP®, HP OpenView Network Node Manager®, HP OpenView Operations ®, Westronic, and Datap Systems; are the property or trademarks of their respective companies. 


2012

July - New Release of IRiS™ Management Software and Open-i Embedded Software

Herndon, Virginia (December) - IMCI Technologies (IMCI), a leader in remote monitoring, control, configuration, and management solutions, has announced new releases for both IRiS™ Enterprise Infrastructure Management Software and Open-i® Embedded Software.

Highlighted enhancements in this version of the IRiS Management Software include:

      • On-Demand Configuration Backup and On-Demand Device Management is now available for IMCI devices  (Open-i, i-PCU, and i-Station).
      • New Audit Trail Reports have been added that display changes made through IRiS. These reports can help you track configuration changes to your software and hardware resources by showing you the who, what, and when of each configuration change.
      • IRiS scaling enhancements provide improved performance for networks with a large number of monitored devices.
      • IRiS support for Open-i Station (our new extreme weather edge device) and i-PCU (Power Control Unit) user interfaces.
      • Time Range for Reporting

Highlighted improvements to the Open-i Embedded Software include:

      • Enhanced support for the TBOS protocol

Full details on the software updates can be obtained by contacting Open-i Sales Support (open-isalessupport@imci.net) and requesting a copy of the Release Notes.


2011

December - New Release of IRiS™ Management Software and Open-i Embedded Software

Herndon, Virginia - IMCI Technologies (IMCI), a leader in remote monitoring, control, configuration, and management solutions, has announced new releases for both IRiS™ Enterprise Infrastructure Management Software and Open-i® Embedded Software.

Highlighted enhancements in this version of the IRiS Management Software include:

      • A Data Collection Engine that allows users to configure collection rules that IRiS can use to acquire operational health and status data from any SNMP device
      • An enhanced Reports Center that fully integrates and improves IRiS's reporting capabilities
      • Faster client loading for IRiS clients running on slower networks with low bandwidth

Highlighted improvements to the Open-i Embedded Software include:

      • Support for the TBOS protocol
      • Enhanced support for the BACnet and Modbus protocols
      • Faster client loading for Open-i clients running on slower networks with low bandwidth

Full details on the software updates can be obtained by contacting Open-i Sales Support (open-isalessupport@imci.net) and requesting a copy of the Release Notes.

July - New Release of IRiS™ Management Software and Open-i Embedded Software

Herndon, Virginia (June) - IMCI Technologies (IMCI), a leader in remote monitoring, control, configuration, and management solutions, has announced new releases for both IRiS™ Enterprise Infrastructure Management Software and Open-i® Embedded Software.

The enhancements in this version of the IRiS Management Software include:

      • Spanish version of the IRiS Management System
      • MS-SQL database is now available in addition to MYSQL
      • Automated email notification of alerts from any device connected to IRiS
      • Provide an updated intuitive icon-based navigational environment
      • Improved filtering for trap forwarding to better control information flow to other systems

The updates to the Open-i Embedded Software include: support for BACnet and Modbus protocols, revised information screen, and virtual serial bridge functional enhancements.

Full details on the software updates can be obtained by contacting Open-i Sales Support (open-isalessupport@imci.net) and requesting a copy of the Release Notes.


2010

August - Event: User Conference in Norway

IMCI Technologies (IMCI) and its Norwegian reseller/partner Data Equipment, AS (DE) held the first annual Norwegian User Conference in Oslo, Norway. The event brought together IMCI solution users Telenor Group, Statnett, Norwegian Defence, and Statkraft. The conference provided our customers with an informal forum for feedback and interaction with the management teams of IMCI and DE.

The customers also had an opportunity to review and provide input on new product offerings, upcoming technology advancements, and the product roadmap from IMCI. In addition, the conference gave customers the opportunity to voice their thoughts regarding features and functionality they would like to see incorporated into future hardware and software products. Overall, the conference provided customers and prospects the opportunity to gain valuable insight into and influence the direction of Data Equipment and IMCI Technologies as well as see how the existing and new products and services offered by the company can effectively impact their business operations. Data Equipment and IMCI plan to host a second Norwegian User Conference in August 2011.

January - End of Life (EOL) and End of Support (EOS) Notices

IMCI strives to maintain an extended product life in order to maximize our customer's investment in our solutions. From time to time, however, IMCI may find it necessary to discontinue products, parts, and support, for older hardware and software for a number of reasons. Please contact us for a full EOL/EOS information.

Definition of Terms

      • End of Life (EOL) Notices pertain to the discontinuation of a particular model of hardware or version of software.
      • End of Support (EOS) Notices pertain to the time period after which IMCI ceases to provide support for an End of Life product.

The Process

      • Sales Discontinuation Date (Last Order Date) Any IMCI product being discontinued for sale will be announced as EOL.
      • End of Service Date This is the date an IMCI product will no longer be supported by IMCI.

General Guidelines

      • Hardware IMCI follows industry standard practices regarding the support of its discontinued (EOL) hardware products. IMCI typically offers support for a given product for a period of five (5) years after the Sales Discontinuation Date. IMCI provides a specific End of Service date for a given product through our website. Regardless of the End of Service Date, IMCI will honor the terms of any applicable warranty and/or any previously sold maintenance agreements which were purchased prior to the End of Service Date.
      • Software IMCI follows industry standard practices regarding the support of its software for discontinued (EOL) products. Consistent with such standards, IMCI's policy is to support software for the most current version and one previous major version OR two years after the release – whichever comes first. The release of software that receives support after the hardware EOS date may not be a current release of software.

Recent EOL / EOS Notices

Currently effective End of Life and End of Support Notices are set forth below:

      • End of Support – Effective June 1, 2010, software support for all Open-i® software versions 8.5 and earlier is no longer available.
      • End of Support – Effective June 1, 2010, software support for NMS and EMS will no longer be available.
      • End of Life – Open-i® models (3000XL, 1000XL, 1000XL with Access Control, and 500XL) operating on the Vx Works platform will be discontinued effective March 1, 2010. All features and functions of these units are available on the 3000XL, 1000XL and 500XL, (and all other Open-i® models) now operating on an embedded Linux platform.

Sales Discontinuation Date

No orders for Open-i® models (3000XL, 1000XL and 500XL) operating on the Vx Works platform will be accepted after January 1, 2010.


2008

      • November: IMCI Technologies is selected as one of Deloitte & Touche's "Fast 500" companies. The award is a ranking of the fastest growing technology, media, telecommunications and life sciences companies in North America based on percentage of fiscal year revenue growth over five years.
      • May: Open-i® Software 8.0.0 released. With Version 8.0.0 of the Open-i® solution for critical infrastructure protection, IMCI Technologies adds hardware products, new monitoring technology, and customer-requested improvements to its robust product line.
      • January: Software support was discontinued for the Open-i® NMS (Network Management System) on HP-UX Version 10.20, NMS for Sun Solaris Versions 2.5.1, 2.6, and 2.7, and NMS on HP OpenView 6.0.X and earlier.

2007

      • November: The Open-i® 500XL Element Manager released. The 500XL is a robust SNMP-based remote alarm monitoring and management functionality in a device that meets the needs of branch offices, cell sites, and other small un-manned locations.
      • September: The Open-i® 2000XLM Element Manager released. The Open-i® 2000XLM builds on the 1000XL alarm monitoring and control capabilities while providing substantial serial port capacity for remote console management via IMCI's Virtual Serial Bridge software.
      • September: The i-PCU™ Power Control Unit released. Another first in capacity, scalability, and functionality. A unique device that provides remote DC power control and distribution, the i-PCU™ enables users to remotely power cycle connected devices and provide orderly site start-ups and shutdowns.
      • April: Support discontinued for Open-i® Software version 6.0.X
      • June: Extended hardware support was discontinued for the Open-i®1000L, the Open-i® 1000 and the Open-i® 3000.
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